PUPPETGREETINGS PRIVACY POLICY
A PUPPET GREETINGS ENTERTAINMENT, LLC. COMPANY
GENERAL MATTERS
Overview
At PuppetGreetings , protecting our users' privacy and security is a top priority.
For this reason, we have adopted the following policy to advise you of your
choices regarding the use of your personal information online. This policy describes
what types of information we gather about you, how we use it, under what circumstances
we disclose it to third-parties, and your rights to update or correct it.
Scope of Policy
This Policy applies to PuppetGreetings' Newsletters. It does not apply to other
companies' or organizations' web sites to which we link. You should carefully
review the privacy policies of those web sites in order to determine how they
treat your personal information.
INFORMATION ABOUT YOU
Information Gathered From All Visitors
Aggregate Data
We gather certain generic information with respect to customers' use of our
web site, such as the number of unique visitors, the frequency with which they
visit, and the areas on the web site that they favor. These statistics are very
much like television ratings that tell the networks how many people tuned in
to a program. We only use this type of data in aggregate-that is, we look at
the data on a collective basis, in summary form, rather than on an individual
basis. This data helps us determine the extent to which our customers use certain
parts of our web site, which, in turn, enables us to make it as appealing as
possible. We may also provide statistical "ratings" about how our
customers collectively use our web site to advertisers, sponsors, and other
companies with which we do business ("Business Partners"). We do this
so they, too, can understand how often people use their areas of the site in
order for them to provide you with the best possible experience. These statistical
ratings do not contain any personally identifiable information about you or
any of our users.
Cookies
We use a technology nicknamed "cookies" on our web site. Cookies are
pieces of information or data sent to your browser from a web server and stored
on your computer's hard drive for record-keeping purposes. We use cookies to
make your visit to our web site easier. For example, cookies allow us to recognize
you when you re-enter our web site so that you will not have to sign-in each
time you visit. Cookies also allow us to count the number of unique and return
visitors who use our site.
Most browsers are initially set up to accept cookies. If you prefer, you can
reset your browser to notify you when you've received a cookie or, alternatively,
to refuse to accept cookies. It is important to note that you may not be able
to use certain features on our web site if you choose not to accept cookies,
such as automatic sign-in, Create & Print, address book, outbox, and reminders.
In addition, you will not be able to participate in any of our sweepstakes,
contests or monthly drawings. Cookies can also enable us to track and target
the interests of our users to enhance their experience on our site.
Third Party Advertiser Cookies
We use third-party advertising companies to serve our ads on the Internet. These
third-party advertising companies employ cookie and Clear Gif technology (aka
1x1 Pixel .gifs, Web bugs) to measure and improve the effectiveness of ads for
their clients. To do so, these companies may use anonymous information about
your visits to our Web site and other Web sites. This information can include:
date/time of banner ad shown, the banner ad that was shown, their cookie, the
IP address. This information can also be used for online preference marketing
purposes. PuppetGreetings does not use or have access to this information.
If you want to prevent a third-party advertiser from setting and/or reading
cookies on your computer, currently you may either visit each ad network's web
site individually and opt out or visit the web site of the National Advertising
Initiative ("NAI") to opt-out of all network advertising cookies. Click here for
the NAI gateway opt-out site. This site will also allow you to review the third-party
advertising companies' privacy policies.
IP Addresses
We collect and analyze traffic on our web site by keeping track of the IP addresses
of our visitors. An IP address is a unique number assigned to your computer
when you are using your browser on the Internet. We log this information so
that we can monitor things like the number of visitors visiting the web site;
however, we do not link your IP address to any personally identifying information.
When You Send A Greeting
If you use our web site to send an online greeting or any other content, we
collect your e-mail address and your recipient's e-mail address. This information
is necessary to send the content and provide confirmation that it has been received.
We may also use your e-mail address to contact you if you have chosen to receive
communications from PuppetGreetings or its Partners. (See Opt-Out/Changing Your
Status, below).
Personalizing Your Experience on the Web Site
We try to personalize your experience on our web sites by tracking greetings
and other content you have sent and gifts you have purchased in order to shape
our recommendations about the greetings, cards, games, and gifts that might
be of interest to you. We also examine customer traffic patterns and web site
usage to help us enhance the design and layout of the site and make it easier
to navigate.
From time to time, we may send you surveys or solicit your feedback. We use
surveys to gauge user interest in new products and premiums we may offer. We
will ask for your feedback on greetings and other site features. We will use
the information we gather to improve our sites and provide a more meaningful
experience for our users. We may also use the information to alert you to offers
and products in which you have expressed an interest.
Information Gathered From Members
If you elect to purchase a Membership on PuppetGreetings, you will be required
to provide us with certain personal information, including your name, e-mail
address, credit card number, expiration date, and billing address (this required
information is subject to change from time to time). There will also be opportunities
for you to provide us with additional information regarding your preferences
and interests. This information, however, is not required and is completely
optional on your part.
Additional data may be collected from passport holders based upon certain services
they elect to utilize on our web site. For example, we may track the categories
of greetings you send in order to make appropriate recommendations for products
or services available on our site or those of our Business Partners. Puppet
Passport holders may register for PuppetGreetings Reminders, which are e-mail
alerts to track important dates and occasions they specify. The PuppetGreetings
address book feature allows puppet passport holders to store addresses of friends
and family in order to make sending a greeting even easier. By obtaining this
information, we can provide our passport holders with specific content and advertising
in which they might be interested. None of this information is required to use
our service or to become a passport holder; however, the omission of certain
types of data will limit the value of your membership.
If you become an Passport holder of PuppetGreetings from one of our co-branded
sites, we may share your registration information with the co-branded partner.
In such instances, the site will be clearly labeled with the branding information
of our partner and links to its privacy policy will be conspicuously posted.
PUPPETGREETINGS' USES OF PERSONAL INFORMATION
If you have provided us your consent, we will use the information we have collected
about you in five ways:
These communications may come via e-mail, postal
mail, or telephone.
On-Site Advertising
PuppetGreetings may also use information about you to target advertising while
you are visiting our site. For example, we may serve ads from toy companies
to users searching the Birthday Greeting pages. We may also use geographic or
other information we have collected from you to make sure that the ads you see
are for goods and services that are actually of interest to you or are available
in your area. We may use cookie files to assure that you will not be served
the same ads repeatedly.
Order Fulfillment
From time to time, you may be given the opportunity to order products and services
directly on the PuppetGreetings site, the Newsletters, or in other communications
you may receive from PuppetGreetings. These orders are typically fulfilled by
PuppetGreetings' Business Partners directly. To process your order, PuppetGreetings
may provide these Partners with your name, street address, e-mail address, phone
number, and credit card information. PuppetGreetings will limit the types of
information shared to the minimum necessary to efficiently process your order.
However, in accepting these offers, you become a customer of the Business Partner
and therefore subject to its privacy policy. PuppetGreetings will alert users
whenever a Business Partner will be fulfilling an order for products or services
ordered on our site. We encourage you to review these companies' privacy policies
and only do business with those who adhere to personal information practices
with which you are comfortable.
Privacy of Greeting Card Information
We treat all of our greetings products as private correspondence between the
sender and the recipient and will not disclose the contents of any greeting
other than to the intended recipient, except under the specific situations outlined
in Disclosure Exceptions, below.
This policy applies to all aspects of our greetings, including your personalized
messages. Under normal circumstances, we will not monitor or edit the contents
of the online greetings you send. On occasion, however, we may need to view
your message in connection with the technical processing of your greeting or
the maintenance of our network. Also, if you ask one of our customer service
representatives to help you send a greeting or to verify that a greeting was
sent, that representative will be able to access all information about the card,
including the recipient's e-mail address and the message.
Disclosure Exceptions
Notwithstanding the above policies, we reserve the right to disclose your personal
information to appropriate third-parties if we are required to do so by law
or we believe that such action is necessary:
YOUR CONTROL OVER YOUR PERSONAL INFORMATION
Opt-Out/Changing Your Status
At any time, you can change choices you have previously made as to the use of
your personal information.
OTHER MATTERS
Protection For Children - COPPA Compliance
We are committed to protecting the privacy and rights of children online. We
believe that children should be able to use the Internet in a safe, productive,
and efficient manner and should be afforded the highest protection available
with respect to their personal information. To that end, we have made it our
policy to not collect any individually identifiable information from users whom
we know are under the age of 13.
The Children's Online Privacy Protection Act ("COPPA") imposes certain
requirements upon web sites and online services that are directed toward children.
To learn more about COPPA, click here
for the Federal Trade Commission COPPA Web Site.
Contests and Promotions
Occasionally, PuppetGreetings may sponsor contests and/or promotions on our
sites or in our e-mail products. Participation in such contests is purely voluntary.
In order to enter a contest or promotion, you may be asked to provide personally
identifiable information. By entering, you agree to all of its terms and conditions,
which will be clearly outlined in the rules. Where a contest or promotion is
not sponsored by PuppetGreetings, the identity of the sponsor will be clearly
disclosed in the rules. PuppetGreetings cannot be responsible for actions or
policies of third-party contest sponsors. Users are encouraged to review the
relevant privacy policy of the sponsor before entering.
Sale of Assets
In the event that PuppetGreetings and/or its units or subsidiaries are ever
sold, acquired, merged, liquidated, reorganized, or otherwise transferred, we
reserve the right to transfer our user databases together with any personally
identifiable information contained therein, to a third-party acquiring PuppetGreetings'
assets. In the event we do so, we will place a prominent notice of the sale
on the homepage of our site, with links to information as to how you can change
your personal information.
Data Security
When you place orders for purchased products or access your payment information,
we use an advanced encryption technology known as Secure Socket Layer (SSL)
to protect the storage and transfer of your data from unauthorized parties.
While on a secure page, such as our registration form, a lock or key icon appears
on the bottom of your web browser.
In addition to our online security efforts, we take steps to protect your personal
data offline, as well. All of your information, not just the sensitive information
mentioned above, is restricted in our offices. Employees are granted access
on a need-to-know basis (for example, our billing clerk or a customer service
representative). Furthermore, ALL employees are kept up-to-date on our security
and privacy practices. Finally, the servers on which we store personally identifiable
information are kept in a secure environment, behind a locked cage.
PuppetGreetings' main servers are operated from a dedicated Internet hosting
facility with state-of-the-art physical security features, including smoke detection
and fire suppression systems, motion sensors, and 24x7 secured access, as well
as video camera surveillance and security breach alarms. If you have any questions
about the security at our website, you can send an email to customer.care@puppetgreetings.com
Changes to the Privacy Policy
PuppetGreetings will occasionally update this Privacy Policy in response to
changing business circumstances and legal developments. When PuppetGreetings
posts changes to this Policy, you will see the word "updated" next
to the Privacy Policy link on the front page of PuppetGreetings Sites. If there
are material changes to this Policy or in how PuppetGreetings uses your personally
identifiable information, PuppetGreetings will prominently post such changes
prior to implementing the change. PuppetGreetings encourages you to periodically
review this Policy to be informed of how we are protecting your information.
USE COMMON SENSE IN ALL YOUR ONLINE ACTIVITIES
Even the best policy can't protect your online privacy and security in all circumstances.
Unscrupulous advertisers, hackers, and scam artists are constantly searching
the Internet looking for new targets. Your best protection is to understand
the limits to privacy on the Internet and use common sense in all of your on-line
activities.
Be aware that e-mail is an inherently insecure form of communication. Remember
that third parties are sometimes able to illegally intercept your unencrypted
messages, including online greetings.
Anytime you visit a chat room or post a message to an on-line bulletin board,
your e-mail address can be accessed by advertisers looking to compile lists
for unsolicited commercial e-mail (also known as spam). Be sure that you only
disclose your e-mail address in circumstances in which it is safe to do so.
Beware of scams in which persons unknown to you request your screen name, password,
or credit card information. Make sure you verify the identity of anyone asking
for personal information.
Always monitor your children's on-line activities and educate them as to the
rules for safe Internet use. For more information, click here for the Internet Education Foundation's
Online Safety Guide for Kids.
As always, if you have any questions, please feel free to contact us at Customer.care@puppetgreetings.com